Ordering plants online can cause anxiety since you are not sure how the shop will handle the shipping. You are afraid the shipping will be late and your plant will die when it is handed to you. As a plant parent, you want the best for the plants, right?
In this article, we will talk about how Labijo ships your plant order so that it safely arrives after a long trip all the way from Indonesia.
Plant Pick & Quarantine
After we get your paid order, our stock team will prepare all the items on your order list from our nursery. At this step, we will carefully pick the best stock and make sure the plants are healthy, with no mites nor disease. This is important because all the plants must have a phytosanitary certificate to pass customs.
Change The Media
It is not possible for Labijo to use regular soil for shipping around the globe because the soil is not as clean as other plant media. It would also be difficult to predict soil conditions during the shipping period.
As a result, we change our media that are more predictable and cleaner during shipping such as sphagnum moss. It will have enough water for days, so your plant will not thirsty.
Hard for us to predict how the shipping agent will handle your plant. Is it in the middle of a big container? Or up left ones? Or where? Then we decide to put them in a safe box that will stay in constant humidity that your plants love. Also, we pick the box since it is easier to organize and more secure.
We also wrapped your plants with paper to make sure they are not sweaty and have personal space (if you order more than one plant) during their trip to you. Sweaty plants can be soggy and triggered more damage.
After all these efforts, we can guarantee that your plants will survive when it arrives in front of your door. In case they died during the shipment, we will send a new replacement after you give us the unboxing video as proof, ok?
No extra cost for you for the replacement. Nothing.
To ship the plants around the globe, we have some option like DHL, EMS , Air Cargo.
DHL / EMS
For retail buyer we use DHL, but for some country in Asia like Japan, South Korea, Malaysia we use EMS. You can choose which service do you want to use.
Shipping cost depends on how many plants and how big the size of plants. To get estimated shipping cost, please send us a list plants do you and and quantity for each plants. We will calculate shipping cost for you.
- US = USD 80
- EU = USD 90
Air cargo is the best shipping for wholesaler. It’s fast and safe for all your plants. Usually it takes about 3 – 5 days after leaving our nursery to get in your port. If you order more than 200 plants, we suggest you to use this option.
But you need to understand about customs clearance, it’s better to have broker that can help you with the customs.
To get estimated shipping, we need to get your name, address, email, phone, and destination port. We also need to get plants list and quantity for your order.
You can check rare plant wholesale to get what plants that available in our nursery.
Unfortunately, we couldn’t ship plants to some countries because of their customs regulations. You can check the updated list here. If you insist on sending it to your country but your country is already on our list, all the risks are on your own.
As a plant lover, it is sad for us if the plant will be stuck in customs. In the worst case, the plants will be destroyed. Please check on your customs before order.